Accessibility statement for VOLTi4

This accessibility statement applies to the VOLTi4 Candidate and Client Portals.

It does not cover third parties that the user may be re-directed to as part of the user journey in either Portal.

This website is run byMatrix Security Watchdog. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Zoom in up to and over 400% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNethas advice on making your device easier to use if you have a disability.

How accessible VOLTi4 is

We know some parts of this website are not fully accessible:

You cannot modify the line height of text
Some PDF documents are not fully accessible

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Accessibility Officer on the contact details below.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email us ataccessibility@teammatrix.com
Call us on+44 (0)1420 593 830

We’ll consider your request and get back to you within 10 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint,contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Matrix Security Watchdog is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

VOLTi4 Candidate Portal is partially compliant with theWeb Content Accessibility Guidelines version2.2 AA standard.

VOLTi4 Client Portal is partially compliant with theWeb Content Accessibility Guidelines version2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Client Portal

Some page items are not read by screen readers (1.3.1)
Some page modals need to be made larger (1.4.10)
Some error messages need to be more specific in describing the issue they are highlighting (3.3.3)
Some information submission pages do not have review steps before submission or aren’t reversible (3.3.4)

Disproportionate burden

Candidate Portal

There is only one way to navigate around the Portal, due to its very simplistic structure (2.4.5)

We’ve assessed the cost of resolving the above. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. Should the structure become less simplistic at any point, we shall review and make changes.

Preparation of this accessibility statement

This statement was prepared in March 2025. It was last reviewed in May 2025.

VOLTi4 was last tested in May 2025 against the WCAG 2.2 AA standard. The test was carried out by our internal Quality Assurance and User Acceptance Testing teams using automated testing tools and manual review. We will continue to update this accessibility statement with any relevant changes.